Shipping policy

Thank you for shopping with A1X Research. Please read our shipping policy before placing an order.

 

Processing Times

All orders are processed and shipped following Buisness day after payment confirmation. Orders placed on weekends or public holidays will be processed on the following business day.

 

Shipping Methods

All orders are Shipped Express with Aus Post.

Shipping times may vary depending on your location:

Estimated Delivery Times: 2-5 business days

 

Tracking Information

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking details where available.

 

Shipping Address Accuracy

Customers are responsible for ensuring that all shipping information provided is accurate and complete. We are not responsible for delays or lost parcels caused by incorrect address details submitted at checkout.

 

Lost or Delayed Shipments

If your order has not arrived within the estimated delivery timeframe, please contact our us so we can investigate with the shipping carrier. We are not liable for delays caused by postal services or circumstances outside our control.

Damaged Parcels

If your order arrives damaged, please contact us within 48 hours of delivery and include clear photographs of the packaging and items received.

 

Contact Us

For any shipping-related questions, please contact us through our website or email.